Frequently Asked Questions
What is The Collab?
The Collab is an online marketplace for farmers and florists of Northeast Ohio to connect and sell locally grown flowers in wholesale quantities. Save time by shopping all of your local farms in one spot!
How does The Collab work?
Farmers post their product on Thursday morning. The Collab is open from Thursday to Monday for purchases. Farmers harvest product on Tuesday and deliver to our central location at Frayed Knot Farm. Frayed Knot Farm is open Wednesday 8am-12pm and Thursday 8am-12pm for pickup. Delivery is also available Tuesday and Wednesday.
Wait, so I’m buying flowers that aren’t cut yet?
Yes. Products on The Collab are not harvested until they are sold. This is to ensure freshness and quality across the process of bringing stems from farm to florist. All product is harvested the Tuesday before delivery/pickup unless specified otherwise. The promise of The Collab is to deliver the freshest product available.
Does The Collab sell retail?
The Collab is a wholesale only market. If you are looking for buckets of flowers for arranging or a bulk purchase of specific stems, please visit our Farmers Page and reach out and connect with your local Northeast Ohio farmer, they are closer than you may think!
How do I sign up for The Collab?
Signing up is simple, just fill out our Wholesale Form and we will review your account. We will email you once your account is verified. Sign up now so that when you need flowers or are in a pinch, you will be able to order immediately.
What if I need specific items? Can I request product?
Yes! We work tirelessly to meet your specific needs. If you foresee a need that local flowers can fill, you can complete our Floral Request Form here, contact our rep Catie Traffis at 440-339-5268 or email email@example.com. We also offer preorder buckets. If you want to simplify ordering and support local, this may be the option for you!
What type of payment do you accept?
Online payments accepted are credit card, Apple Pay and PayPal.
Payment on location for The Pop Up is restricted to credit card, Venmo or Apple Pay. Cash is accepted but must be EXACT CHANGE. No change is kept on premises.
Where is your pickup location?
Our pickup location is at Frayed Knot Farm:
15041 Auburn Rd.
Newbury Township, OH 44065
Pickup is available Wednesday from 8am-12pm, and Thursday 8am-12pm. Please contact us if you need special pickup times so we can accommodate your schedule the best we can.
Directions for pickup at Frayed Knot Farm:
15041 Auburn Rd. Newbury, OH
look for the pink farm stand sign and Frayed Knot Farm sign
Pull in the driveway to the designated spot
Call upon arrival (440)-561-6083
Flowers will be brought out to you in Collab buckets or you can come back to the cooler if you’d like to use your own buckets and we will fill them with fresh water and exchange the flowers.
Flowers will be wrapped in 10 stem bunches or less for price per stem varieties, and labeled with each origin farm.
Do you offer delivery?
Yes, we deliver! As we are LOCAL farmers serving LOCAL designers and florists, our delivery is set to ONLY Northeast Ohio locations and limited to more populated areas. If you live on the fringe, please reach out as we would like to be as accommodating as possible!
Delivery is $20 on orders of $100 or more. We do not offer delivery on orders less than $100.
How do I contact you?
Do you have a specific floral need? Have more questions for us? Please don’t hesitate to reach out:
Catie 440-339-5268 firstname.lastname@example.org